A great deal of uncertainty still surrounds face-to-face interactions– especially those hosted in medical facilities. As we start returning to in-person appointments, we must be willing to accommodate and adapt to the concerns and needs of clients.
Luckily, technology is on your side. There are a number of tools to help make your patients feel safe returning to in-person visits!
Cautious patients are leery about having to wait in congested lobby space. With our digital check-in tool, patient entered demographic information, consent forms, Past Medical, Surgical, Family, Social histories and ROS can all be processed remotely ahead of their visit.
Even by making the process as contact-less as possible, there are going to still be individuals who would prefer to meet with a professional at a distance. Not a problem! While telehealth usage spiked during the pandemic, it’s likely here to stay. Our HIPPA-compliant, video visit technology allows you to care for patients from the comfort of their home — no additional apps or downloads required. Coupled with the tools above, your patients can rely on you to deliver a safe, secure, and socially distanced care.
Communication is Key
Finally, to make patients feel comfortable returning to in-person appointments, you should communicate how your practice is putting their safety and care first. This includes any sanitization or procedural steps your staff has implemented, as well as explaining the benefits of these technologies for their well-being.
At the end of the day, your objective is to have healthy, happy patients. Taking the time to incorporate resources that offer convenience and peace of mind can only improve the patient experience and your reputation. Schedule a Demo today.