Healthcare News

How Healthcare Technology Improves the Patient Experience

By September 30, 2020 No Comments

Poor patient experience can not only be a detriment to a healthcare provider’s reputation but ultimately, their bottom line. Healthcare technology combines care and convenience to deliver the best possible experience for your patients while optimizing practice operations.

Here are 3 patient-centric solutions you can deliver with healthcare technology:

Simplified Scheduling

Having a reliable scheduling program is the first step in fostering a positive patient experience. Nothing is more frustrating than being put on hold or trying to navigate a complex process just to schedule an appointment. Opt for software that permits online scheduling from any device and is easy to use.

To enhance the experience even further, our program sends text reminders to patients ahead of their visit!

Decreased Provider Screen Time

Pre-visit data entry, such as medical history, consent forms, and general demographic info, significantly decreases screen time during a patient’s visit. Eliminating these steps ahead of time allows you to devote your attention to building meaningful relationships with your patients.

Accommodate their time (and yours!)

We’re all busy these days! Spending idle time in the waiting room is not conducive for your schedule or your patients. By streamlining the check-in, documentation, and payment processes digitally, your staff can work more efficiently while also improving the experience for your patients.

Integrating technology into your practice helps you focus more on your patients and less on housekeeping items. Schedule a demo to learn how you can deliver the best patient experience.