Learn More About DocResponse

Company History

We’re a provider-led software company established in 2015 & continuing to grow by the day.

Designed for more documenting, less doctoring

#1 Harvard-ranked Software Created By Physicians

Dr. Tarek Fahl founded DocResponse in 2015, collaborating with board-certified specialists in order to assist physicians & physician extenders by increasing clinical efficiency, documentation, and revenue.

Soon after its inception, DocResponse became recognized as the most accurate medical diagnostics software solution on the market in a peer-reviewed study published by Harvard Medical School in the July 2015 BMJ (British Medical Journal). DocResponse significantly outperformed healthcare technology giants such as WebMD, Harvard Medical School Family Health Guide, and the Mayo Clinic.

The company continues to grow with the support of a dedicated team who work tirelessly to develop and promote the best digital solutions for providers on the market.

Testimonials

DocResponse is a game changer. The platform is user-friendly for staff and patients. They are flexible and able to quickly make changes to meet our needs as we grow and change.

A Family Medicine Practice

(30 Providers)

The product is reliable, user-friendly, and easy to learn. The workflow helps the office staff move quickly through a jam-packed day. Support is outstanding during implementation and beyond. The team always works hard to implement any enhancements to the product smoothly and without interruption to daily workflows.

An OB/GYN Clinic

(23 Providers)

Since implementing DocResponse into our clinics, we have seen a significant positive impact on our workflows and on the patient experience. Check-in times have decreased significantly, leading to more efficient throughput, and that helps our appointments to run on time.

A Multi-specialty Clinic

(31 Providers)

Q&A

We have older patients who aren't tech-savvy. How user-friendly is this system?

Our digital patient intake forms are intuitive, straightforward, and just like filling out real paper – except on a screen. And with our complimentary software training, your staff is fully equipped to handle any technical difficulties. We also provide written guides and tutorials that you can access 24/7.

Is the platform easy to integrate with existing systems?

Absolutely. DocResponse is designed to work seamlessly with most major Electronic Health Records (EHR) systems like AthenaHealth, ensuring uninterrupted workflows.
Need something custom to your practice? Reach out to us and we’ll explore custom solutions for your organization.

Our clinic has been using manual methods for years. How steep is the learning curve for your platform?

We’ve designed DocResponse to be intuitive, minimizing the learning curve. We also provide in-depth training and resources to ensure your staff feels confident using the platform.

What about data security and patient privacy?

Protecting patient data is our utmost priority. Our platform adheres to strict HIPAA-compliance standards and uses advanced encryption methods to ensure data safety.

What if we experience technical issues?

Our dedicated support team is available round-the-clock. Whether it’s a minor query or a technical glitch, your dedicated customer success manager is available to help fix the problem.

Why DocResponse over other solutions?

DocResponse was specifically designed BY providers, FOR providers to address the shortcomings they experienced with other platforms. Within a short span, some of our tools – like the symptom checker – have earned the distinction of being ranked
#1 by Harvard University. This rapid ascent underscores our commitment to quality and innovation, ensuring you that we’re not only here to stay but are also at the forefront of patient management solutions.