When a practice invests in a patient engagement platform, they usually have several main objectives: they want to save time and improve efficiency, thereby increasing revenue. In fact, over 85% of physicians think using digital tools will help their workflow. Digital patient check-in solutions are especially helpful for this purpose. However, purchasing this type of software comes with a slew of other benefits that physicians might not realize off the bat. Here are a few improvements to expect in your practice when you decide to switch to digital check-in!
HIPAA Compliance Improves
Every provider understands the importance of patient privacy, but not everyone follows best practices across the board. One of the easiest ways to implement HIPAA compliance is to invest in a secure digital patient check-in solution. This is because when patients use digital check-in software, it minimizes losing protected health information (PHI), which better enforces HIPAA privacy standards.
One of the many features of quality digital check-in software is that it has the ability to remind patients of their upcoming appointments via email or text messages. By proactively sending reminders like this to patients, studies prove that this reduces no-shows by around 70%. In turn, this helps practices not waste time and money waiting for patients who forgot about their scheduled visit. It also saves staff from having to make phone call reminders themselves!
Medical Errors Are Reduced
No matter how careful the front desk staff avoids making mistakes, when entering data from paper forms, human error is often inevitable. Illegible handwriting and spelling errors are challenging for anyone to tackle manually. However, when patients register digitally, the staff no longer needs to toil over what patients wrote. In turn, this not only reduces stress levels, but also minimizes potentially costly errors.
Coordination of Care is Better
An elegant digital check-in solution instantaneously connects to a clinic’s EHR. This is vital for coordination of care. When patients enter their own information and then that data is automatically pushed to their health records, there is less chance of hiccups happening not only at that practice, but between other physicians sharing these records, making the coordination of care a smoother experience.
Patients Become Happier
Nobody likes filling out papers on clipboards in the waiting room. It’s inconvenient, tedious, and time-consuming. Because of this, over 80% of patients say they prefer digital workflows and communication at a practice. This makes perfect sense in terms of digital check-in because it allows them to enter the data on their own time, prevents redundancy, and has the potential to shorten wait times when they’re in the office. In fact, some patients actively seek out clinics that use a more digital workflow, so not only does digital check-in make most patients happier, but it could also bring more patients to your door.
Digital Check-in Software to Maximize Any Practice
In terms of finding a digital check-in solution with the most benefits for providers, DocResponse fits the bill. This all-in-one patient engagement platform enhances practices in the following ways:
- It’s seamlessly integrated into EHRs, pushing real-time data updates into patient health records so coordination of care is better than ever
- With its easy-to-understand interface and comprehensive features, it’s one of the most patient-friendly solutions available, ensuring patient satisfaction
- It prevents costly no-shows by sending automatic text or email appointment reminders to patients before their visit