The benefits gained from medical check-in software are felt by both physicians and patients alike. This streamlined process is changing the way doctors’ offices handle patient information and how patients check-in to be seen. Aside from being practically effortless, there are other clear benefits, which are discussed below, associated with this software.
Less Work Burden
With manual paper check-in, your staff must stop their task at hand to gather necessary papers, give them to the patient then take the papers. The information must then be entered into the computer and the paperwork must be filed or destroyed. With check-in software, office staff will no longer be interrupted during their routine tasks. Interruptions will decrease and staff can focus on patient care and confidentiality.
With medical check-in software, your staff can focus on patients more. They can tend to answer phone calls, directing phone calls, and calling patients to remind them of upcoming appointments. Some appointments are made in advance and they are easy to forget. By utilizing medical digital check-in software staff can make more appointment reminder calls to patients helping to ensure those appointments are kept rather than forgotten. Staff can call patients to remind them about follow up appointments helping to ensure patients continue to keep their appointment, even if they may have started feeling better.
With paper forms, patients must fill out it can be worrisome about where those papers go afterward. Patients may worry whether they are filed correctly or whether they were destroyed as the should be. There could be concerns over who has a chance to look at the papers before they are filed or destroyed. Specialty doctors, such as an OB/GYN, will have more control over the confidentiality of their patient’s information. With more than 33,000 OB/GYNs in the U.S., patients can feel secure knowing their information is protected when these offices use their OB/GYN check-in software.
Not many people can say that any doctor’s office has every lost their medical records, but could you imagine if that were to happen? What if there was a fire at the facility and all patient information was lost? With check-in software information is stored, backed up, and organized. This not only helps protect your information, but it frees up more time for office staff to tend to more pressing matters.
Office staff and patients both will appreciate this aspect of check-in software. Patients no longer have to wait to be called to the window to get checked in and show insurance. Staff no longer have to deal with the interruptions, especially on those busy days when everything seems chaotic. Patients can check-in on their own, and office staff receives the information with no interruptions to their current task.
Since patients are able to check themselves in and answer any questions utilizing the check-in software there is less congestion within the waiting room. This lack of congestion means less of a wait time. Staff is able to efficiently handle all the patients’ needs efficiently, which means patients will not be sitting in the waiting room waiting to simply check-in, just to continue sitting waiting to be seen.
Cleaning and sanitizing the kiosk where patients check-in is simple and easy. Trying to keep up with sanitizing clipboards and pens all day is yet another time-consuming task for medical office staff. With check-in software, the hard surfaces can be cleaned and disinfected much faster and with more efficiency. This is extremely important in a doctor’s office and will help to make patients feel a little more at ease when going to the doctor.
This software can not only help patients but will ease the strain of burnout with your employees. Technology is becoming more popular; therefore people are more comfortable than ever using it, making this addition a smart choice for your office. Ease the workload on staff, increase efficiency, and see an increase in patient satisfaction by utilizing medical check-in software for your medical office.